Delete your account

SpeechyTalk  ·  www.speechytalk.com

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You can permanently delete your SpeechyTalk account and every piece of data we hold about you and your child at any time. There are two ways to do it — pick whichever is easier.

Option 1 — Delete from inside the app (fastest)

In-app deletion — takes about 30 seconds

  1. Open the SpeechyTalk app on your phone or tablet.
  2. Tap Settings (bottom navigation).
  3. Scroll to the bottom and tap Delete Account.
  4. Confirm the deletion when prompted. Your account and all associated data are removed immediately.

Option 2 — Email us (if you've uninstalled the app)

Request deletion by email

  1. Send an email to privacy@speechytalk.app.
  2. Include the email address you used to sign up so we can locate your account.
  3. We confirm the request within 5 business days and complete the deletion within 30 days.

What gets deleted

When you delete your account, we permanently remove all of the following from our servers within 30 days:

What is kept, and for how long

A small amount of information is retained for legal, tax, or fraud-prevention reasons, and never contains child data:

WhatWhyHow long
Purchase and refund records (amount, date, subscription tier) US tax law & accounting 7 years
Refund-dispute correspondence Chargeback defence 2 years
Email address on our unsubscribe suppression list So we never email you again after deletion Indefinite (email only, no other data)

Deleting the app without deleting your account

Uninstalling SpeechyTalk from your device does not delete your account or the data on our servers. If your goal is to remove your data, use one of the two options above.

Cancelling a subscription is not the same thing

Cancelling your Family or Premium subscription (via Apple Subscriptions or Google Play) stops future billing but leaves your account intact. To also remove your data, follow the steps above after (or before) cancelling.

Children's data

SpeechyTalk is designed for children ages 1–6 under direct parental supervision. Parents may delete their child's data at any time using either of the options above. There is no third-party sharing to reverse, because we do not sell or share child data (see our privacy policy for the full disclosure).

Questions

If any of this is unclear, or if you tried to delete your account and something went wrong, email privacy@speechytalk.app and a human will help.